Terms & Conditions

Last Updated: 19 July, 2024

Welcome to the Curiosity Lab trading as Mindfull terms and conditions. These govern your use of our website www.mindfullspaces.com and the purchase of our products. By accessing or using our Website, you agree to comply with and be bound by these terms.

1. Introduction

1.1 Company Information
Curiosity Lab Ltd trading as Mindfull
1128 Omahu Road,
Hastings 4175,
New Zealand

Email: info@mindfullspaces.com

2. Use of the Website

2.1 Eligibility
You must be at least 16 years old and have the legal capacity to enter into contracts to use this Website.

2.2 Account Registration
To access certain features of the Website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

2.3 Prohibited Activities
You agree not to: Use the Website for any illegal purposes or in violation of any applicable laws and regulations. Engage in any activity that could harm or disrupt the Website or our services. Attempt to gain unauthorised access to any portion of the Website or any other systems or networks connected to the Website.

3. Products and Services

3.1 Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colours, information, or other content available on the Website are accurate, complete, reliable, current, or error-free.

3.2 Pricing
All prices displayed on the Website are in New Zealand Dollars (NZD) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice.

3.3 Availability
All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotions.

4. Ordering and Payment

4.1 Order Process
By placing an order on the Website, you are making an offer to purchase products subject to these terms. We reserve the right to accept or decline any order for any reason, including stock limitations or errors in pricing or product information.

4.2 Payment Methods
We accept Mastercard and Visa. Payment must be received in full before your order is processed.

4.3 Order Acceptance
Once we receive your order, we will send you an email acknowledging receipt of your order. This email does not constitute acceptance of your order. A contract between you and us for the sale of products will only exist once your order has been dispatched.

5. Shipping and Delivery

5.1 Shipping Policies
We ship to Australia and New Zealand. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by third-party carriers or customs clearance.

5.2 Risk of Loss
All purchases from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 Return Policy
If you are not satisfied with your purchase, you may return it within [number] days of delivery for a refund or exchange, provided that the product is in its original condition and packaging. Certain items may be non-returnable; these will be clearly marked on the Website.

6.2 Refund Process
Refunds will be processed within [number] days of receiving the returned item. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

7. Warranty and Liability

7.1 Warranty
We provide a two-year warranty on our products. This warranty covers defects in materials and workmanship under normal use and service.

7.2 Limitation of Liability
To the extent permitted by law, our liability under this warranty is limited to the repair, replacement, or refund of the purchase price of the defective product. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Privacy Policy

We collect and use personal data in accordance with our Privacy Policy, which is available on our website. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

9. Intellectual Property

9.1 Ownership
All content on this Website, including text, graphics, logos, images, and software, is the property of Curiosity Lab Ltd T/A Mindfull or its content suppliers and is protected by New Zealand and international copyright laws.

9.2 Licence
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Amendments

We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns, please contact us at:

Curiosity Lab Ltd T/A Mindfull
1128 Omahu Road,
Hastings 4175,
New Zealand

Email: info@mindfullspaces.com